Through the Lens of the American Worker

How do our relationships with supervisors and management influence how happy we are at work? What should we do when we have a supervisor who is disrespectful or downright mean? What can employers and managers do to help those workers who are on the “front lines” become happier and hopefully more productive employees? Many studies rank “communication between employees and senior management” and “relationship with immediate supervisor” among the top five predictors of job satisfaction. Join Lisa Stewart as she interviews Trish Forante about what she learned recently while working part-time as a minimum wage employee. Similar to the executives in the “Undercover Boss” television series, Trish gained valuable insight into the challenges that American Workers face every day.